Last Updated: [01/05/25]
Welcome to [Toptec] (the "App"), a platform designed to connect homeowners with local service providers and technicians. By accessing or using [Toptec], you agree to comply with and be bound by the following Terms and Conditions (the "Terms"). If you do not agree with these Terms, you may not use the App.
Please read these Terms carefully before using the App.
● "Homeowner" refers to a user of the App who requests services from a service provider .
● "Technician" refers to a business professional or associate offering home services listed on the App.
● "Service" refers to any job or task performed by a Technician for a Homeowner through the App.
● "Service Provider" refers to a business or individual offering services to Homeowners via the App.
● "User" refers to both Homeowners and Technicians using the App.
To use the App, you must be at least 18 years old and have the legal capacity to form binding contracts. By accessing the App, you confirm that you meet these requirements.
In order to use certain features of the App, you may need to register for an account. You agree to:
● Provide accurate, complete, and up-to-date information during registration.
● Maintain the confidentiality of your account and password.
● Notify us immediately of any unauthorized use of your account or security breach.
The App connects Homeowners with Technicians who provide a variety of services, such as plumbing, electrical work, Hvac and any other home service providers. The App serves only as an intermediary and is not responsible for the quality, timeliness, or performance of the services provided by the Technicians.
● Homeowners can book services through the App by specifying the type of service required, preferred time, and location.
● Technicians will confirm or suggest alternative times, and payment for services will be processed through the App.
● All transactions, including payments, are handled securely through third-party payment processors. The App does not store payment information.
● Payment terms, including any service fees, cancellation fees, and pricing policies, will be outlined during the booking process.
● Technicians are required to provide services in a professional and timely manner, in compliance with applicable laws and regulations.
● Technicians must maintain any necessary licenses, permits, and insurance required for the services they provide.
● Technicians must not perform work outside the scope of the agreed-upon services or enter into agreements for services outside of the App without written consent.
● Homeowners must provide accurate details about the service required, including any necessary access or materials.
● Homeowners must ensure that their property is safe and suitable for the service being performed.
● Homeowners agree to pay for services rendered in accordance with the pricing outlined in the booking.
● Homeowners must communicate any issues, cancellations, or changes to the service in a timely manner.
After the completion of a service, Homeowners and Technicians may leave ratings and reviews of each other. These reviews should be respectful and truthful. [Toptec] reserves the right to remove any reviews that violate our guidelines or are deemed inappropriate.
You agree not to:
● Use the App for any illegal or unauthorized purpose.
● Interfere with or disrupt the functionality of the App or the servers connected to the App.
● Attempt to gain unauthorized access to other users’ accounts or the App’s systems.
To the fullest extent permitted by law, [Toptec] is not liable for any damages arising from:
● The quality, safety, or legality of the services provided by Technicians.
● Any errors or omissions in the services booked through the App.
● Any disputes between Homeowners and Technicians.
You use the App at your own risk, and [Toptec] is not responsible for any accidents, damages, or losses that may occur.
You agree to indemnify, defend, and hold harmless [Toptec] and its affiliates, employees, and agents from any claims, losses, damages, and expenses (including legal fees) arising from your use of the App or violation of these Terms.
[Toptec] collects personal data in accordance with its Privacy Policy. By using the App, you consent to the collection and processing of your personal information as outlined in the Privacy Policy.
We may suspend or terminate your account at any time, without notice, if we believe you have violated these Terms. You may also terminate your account by contacting [Toptec] customer support.
[Toptec] reserves the right to modify these Terms at any time. We will notify you of any significant changes by posting a notice on the App or by sending an email. Your continued use of the App after such changes constitutes acceptance of the modified Terms.
These Terms are governed by the laws of [State/Country], without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the appropriate courts located in [Jurisdiction].
In the event of a dispute, we encourage you to contact us first to resolve the issue amicably. If a resolution cannot be reached, the dispute may be subject to arbitration or other dispute resolution processes as determined by the laws of [State/Country].
If you have any questions or concerns about these Terms or need assistance with the App, please contact us at: [Toptec.us@outlook.com] [(954)203-8426] Physical Address (if applicable)]
By using [Toptec], you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.